Quality and Supply Management

Quality and supply management examines how organizations design, coordinate, and improve the networks of suppliers, processes, and information flows that bring products and services into existence. Getting these systems right has direct consequences for cost, reliability, and resilience—factors that became starkly visible during global disruptions to semiconductor and pharmaceutical supply chains. Researchers are actively working to understand how much transparency firms should share with supply partners to improve performance without exposing competitive information, and how lean and agile approaches can coexist in the same network when demand is volatile. Supplier development and total quality management remain open terrain as well, particularly in determining which collaborative practices actually shift supplier capabilities versus which simply shift risk downstream.

Works

135,271

Total citations

1,368,289

Keywords

Supply Chain ManagementLean ManufacturingPerformance MeasurementCollaborative RelationshipsTotal Quality ManagementAgile Supply Chains