Business Process Modeling and Analysis

Business process modeling and analysis is concerned with formally representing, discovering, and improving the sequences of tasks that organizations use to get work done — from loan approvals to hospital admissions. A central challenge is extracting accurate process models directly from the event logs that information systems generate, a practice called workflow mining, and then checking how closely real behavior conforms to those models. Researchers are also grappling with how to give workflows enough flexibility to handle exceptional cases without sacrificing predictability, and how to enrich process representations with semantic meaning so that systems can reason about what steps actually accomplish, not just their order. Open questions include how to handle the complexity and noise of real-world event data at scale, and how predictive monitoring can reliably anticipate deviations before they cause downstream harm.

Works

114,749

Total citations

833,629

Keywords

Workflow MiningBusiness Process ManagementProcess ModelsEvent LogsProcess Modeling LanguagesConformance Checking