Knowledge Management and Sharing

Knowledge management research examines how individuals and organizations create, exchange, and preserve what they know — including the informal, experience-based knowledge that rarely gets written down. As collaboration increasingly happens across digital platforms and virtual communities, scholars study what actually motivates people to share expertise with strangers or colleagues they may never meet in person, looking closely at how trust, social ties, and organizational culture either enable or quietly suppress that exchange. A central puzzle is why some online communities become rich repositories of collective knowledge while others stagnate despite having similar tools and participants. Active work in the area focuses on the role of social media in accelerating knowledge flows, and on whether the social capital built in virtual spaces can substitute for the face-to-face relationships that traditionally made people willing to share what they know.

Works

71,664

Total citations

974,534

Keywords

Knowledge SharingVirtual CommunitiesSocial CapitalOrganizational ClimateMotivationTrust