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Author
Kurt Matzler
also known as Elliot Maltz, KURT MATZLER, Kurt Matzler
Universität Innsbruck · Management Center Innsbruck · Johannes Kepler University of Linz · Siemens (Germany)
About this author
Works
356
Cited by
18,781
h-index
67
i10
146
ORCID ↗
Top papers
How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment
Kurt Matzler, Hans H. Hinterhuber
·
1998
·
Technovation
↗ 1,103
The asymmetric relationship between attribute-level performance and overall customer satisfaction: a reconsideration of the importance–performance analysis
Kurt Matzler, Franz Bailom, Hans H. Hinterhuber, et al.
·
2003
·
Industrial Marketing Management
↗ 762
Consumer Empowerment Through Internet-Based Co-creation
Johann Füller, Hans Mühlbacher, Kurt Matzler, et al.
·
2009
·
Journal of Management Information Systems
↗ 687
Brand Community Members as a Source of Innovation
Johann Füller, Kurt Matzler, Melanie Hoppe
·
2008
·
Journal of Product Innovation Management
↗ 635
How to delight your customers
Kurt Matzler, Hans H. Hinterhuber, Franz Bailom, et al.
·
1996
·
Journal of Product & Brand Management
↗ 574
Who Trusts? Personality, Trust and Knowledge Sharing
Todd A. Mooradian, Birgit Renzl, Kurt Matzler
·
2006
·
Management Learning
↗ 512
Antecedents of M&A success: The role of strategic complementarity, cultural fit, and degree and speed of integration
Florian Bauer, Kurt Matzler
·
2013
·
Strategic Management Journal
↗ 482
Co-Creation in Virtual Worlds: The Design of the User Experience1
Kohler, Fueller, Kurt Matzler, et al.
·
2011
·
MIS Quarterly
↗ 471
Importance-performance analysis revisited: the role of the factor structure of customer satisfaction
Kurt Matzler, Elmar Sauerwein, Kenneth A. Heischmidt
·
2003
·
Service Industries Journal
↗ 433
The factor structure of customer satisfaction
Kurt Matzler, Elmar Sauerwein
·
2002
·
International Journal of Service Industry Management
↗ 415
Personality traits and knowledge sharing
Kurt Matzler, Birgit Renzl, Julia Müller, et al.
·
2007
·
Journal of Economic Psychology
↗ 382
The sharing economy: Your business model's friend or foe?
Wolfgang Kathan, Kurt Matzler, Viktoria Veider
·
2016
·
Business Horizons
↗ 378
Books
Kundenzufriedenheit und Involvement
1997
·
Deutscher Universitäts-Verlag
The future of knowledge management
2005
·
Palgrave Macmillan
Kundenorientierte Unternehmensführung
2007
·
Betriebswirtschaftlicher Verlag Gabler
Perspektiven Im Strategischen Management
1998
·
De Gruyter, Inc.
Werte schaffen
2003
·
Westdeutscher Verlag GmbH
Strategie und Leadership
2013
·
Springer Gabler
Strategic Marketing
2008
·
Pearson Education, Limited