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Author
Irene Gil Saura
also known as Gil Saura, Irene, Gil, I, Gil, I.
Universitat de València · Université Claude Bernard Lyon 1 · Instituto de Engenharia de Sistemas e Computadores Investigação e Desenvolvimento · Centre National de la Recherche Scientifique
About this author
Works
461
Cited by
10,746
h-index
44
i10
172
ORCID ↗
Top papers
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Martina G. Gallarza, Irene Gil Saura, Haydée Calderón Garcı́a
·
2002
·
Annals of Tourism Research
↗ 1,575
Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour
Martina G. Gallarza, Irene Gil Saura
·
2005
·
Tourism Management
↗ 1,329
Purchase intention and purchase behavior online: A cross-cultural approach
Nathalie Peña-García, Irene Gil Saura, Augusto Rodríguez Orejuela, et al.
·
2020
·
Heliyon
↗ 609
OA
The value of value: Further excursions on the meaning and role of customer value
Martina G. Gallarza, Irene Gil Saura, Morris B. Holbrook
·
2011
·
Journal of Consumer Behaviour
↗ 433
OA
Logistics service quality: a new way to loyalty
Irene Gil Saura, David Servera Francés, Gloria Berenguer Contrí, et al.
·
2008
·
Industrial Management & Data Systems
↗ 225
Double Chooz, A Search for the Neutrino Mixing Angle theta-13
F. Ardellier, S. Berridge, L. Bezrukov, et al.
·
2006
·
arXiv (Cornell University)
↗ 170
OA
A multidimensional service-value scale based on Holbrook’s typology of customer value
Martina G. Gallarza, Francisco Moreno, Giacomo Del Chiappa, et al.
·
2017
·
Journal of service management
↗ 142
The value of B2B relationships
Irene Gil Saura, Marta Frasquet, Amparo Cervera‐Taulet
·
2009
·
Industrial Management & Data Systems
↗ 142
How can integrated marketing communications and advanced technology influence the creation of customer-based brand equity? Evidence from the hospitality industry
Maja Šerić, Irene Gil Saura, María Eugenia Ruíz Molina
·
2014
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International Journal of Hospitality Management
↗ 136
The roles of service encounters, service value, and job satisfaction in achieving customer satisfaction in business relationships
Irene Gil Saura, Gloria Berenguer Contrí, A. Cervera
·
2007
·
Industrial Marketing Management
↗ 135
Relationships among customer orientation, service orientation and job satisfaction in financial services
Irene Gil Saura, Gloria Berenguer Contrí, Amparo Cervera Taulet, et al.
·
2005
·
International Journal of Service Industry Management
↗ 129
The quality‐value‐satisfaction‐loyalty chain: relationships and impacts
Martina G. Gallarza, Irene Gil Saura, Francisco Moreno
·
2013
·
Tourism Review
↗ 119