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Author
Fandy Tjiptono
also known as Fandy Tjiptono, Tjiptono, Fandy, fandy tjiptono
Victoria University of Wellington · Monash University Malaysia · Universitas Gadjah Mada · Atma Jaya University Yogyakarta
About this author
Works
140
Cited by
5,328
h-index
34
i10
64
ORCID ↗
Top papers
Service, Quality & Satisfaction
Fandy Tjiptono, Gregorius Chandra
·
2011
↗ 1,254
Service Management (Mewujudkan Layanan Prima)
Fandy Tjiptono
·
2012
·
Andalas University Repository (Andalas University)
↗ 568
SErvice Quality dan Satisfaction
Fandy Tjiptono, Gregorius Chandra
·
2016
↗ 270
Exploring consumers’ purchase intention towards green products in an emerging market: The role of consumers’ perceived readiness
Denni Arli, Lay Peng Tan, Fandy Tjiptono, et al.
·
2018
·
International Journal of Consumer Studies
↗ 231
OA
Riset Pemasaran: Konsep dan Aplikasi dengan SPSS
Fandy Tjiptono, Singgih Santoso
·
2001
·
Andalas University Repository (Andalas University)
↗ 182
Endorsement and visual complexity in food advertising on Instagram
Sony Kusumasondjaja, Fandy Tjiptono
·
2019
·
Internet Research
↗ 172
Pemasaran Jasa : Prinsip, Penerapan, Penelitian
Fandy Tjiptono
·
2014
↗ 153
The End of Religion? Examining the Role of Religiousness, Materialism, and Long-Term Orientation on Consumer Ethics in Indonesia
Denni Arli, Fandy Tjiptono
·
2013
·
Journal of Business Ethics
↗ 151
OA
Brand Management & Strategy
Fandy Tjiptono
·
2005
↗ 131
THE EFFECT OF CONSUMER CONFUSION PRONENESS ON WORD OF MOUTH, TRUST, AND CUSTOMER SATISFACTION
M.Sc rer.nat. Dedi Rosadi, Fandy Tjiptono
·
2013
·
KINERJA
↗ 129
OA
Prinsip-prinsip Total Quality Service (TQS)
Fandy Tjiptono
·
2005
·
Andalas University Repository (Andalas University)
↗ 100
STRATEGI PEMASARAN, EDISI II
Fandy Tjiptono
·
1997
↗ 92